Clientbook × Dunkin’s Diamonds
Onsite briefing

Dunkin’s Diamonds · Ohio Training

Two days of Clientbook training at the Dunkin’s group meeting in Newark, Ohio. Attending: Brad Campbell & Josh Wolfe.

Sept 27 to 29, 2026 Fly into Columbus Training both days Dunkin’s Diamonds
Newark, Ohio · DoubleTree by Hilton

Schedule

Land Sunday 11:05 PM · training Monday and Tuesday · home Tuesday 3:10 PM out of Columbus.
Ohio times are Eastern. Kim has confirmed training on both days but has not yet given start times, so the training blocks below are unconfirmed.

Sunday · September 27
Fly in, late arrival
5:35 PMMOUNTAIN
Delta 2230 departs Salt Lake City
Nonstop to Columbus, lands 11:05 PM Eastern. Brad 28D, Josh 30A.
11:05 PMEASTERN
Land at Columbus · John Glenn Columbus International
Both bags free on this ticket, first and second.
11:40 PM
Get to Newark
About 35 miles east, roughly 40 minutes on I-270 and OH-16. No rental car is booked yet, so this leg needs sorting. Hotel by about 12:20 AM.
12:20 AM
Check in · DoubleTree by Hilton, Newark
50 N 2nd St, Newark, OH 43055. Front desk (740) 322-6455. Dunkin’s is holding the rooms.
Monday · September 28
Day one of training
MorningTIME TBC
Clientbook training opens the Dunkin’s group meeting
Kim plans to lead off both days with Clientbook and budgeted 2 to 3 hours of training per day. She has not confirmed Ohio start times; Mickelle proposed 9:00 to noon. In Florida the meeting opened at 9:00 AM with breakfast in the room.
Rest of day
Dunkin’s group meeting continues
Managers from the stores are at one meeting or the other, so this is the room to work on associate tracking.
Tuesday · September 29
Day two, then straight to the airport
MorningTIME TBC
Clientbook training, day two
Second session with the group.
1:00 PM
Leave Newark for Columbus airport
About 35 miles, roughly 40 minutes. Leaving by 1:00 gives a comfortable buffer for a 3:10 departure. Airport about 1:45 PM.
3:10 PM
Delta 1750 departs Columbus
Into Atlanta 4:48 PM. Brad 25D, Josh 26C.
5:59 PM
Delta 653, Atlanta to Salt Lake City
Arrives 7:59 PM Mountain. Brad 34D, Josh 31F.

Reservations & Key Links

What is booked, what is not, and what Kim asked us to cover.

Air · Delta

Both booked ✓

OutDL 2230 · 5:35 PM MTSalt Lake City to Columbus, nonstop, lands 11:05 PM Eastern · Sun Sep 27
HomeDL 1750 · 3:10 PM ETColumbus to Atlanta 4:48 PM, then DL 653 at 5:59 PM into Salt Lake City 7:59 PM MT · Tue Sep 29
Brad’s seats28D out25D and 34D on the way home
Josh’s seats30A out26C and 31F on the way home
ConfirmationsGWR5LL · BradGZKH7P · Josh
Booked Sep 4 · $1,331.60 each · first and second checked bag free for both.
Lodging · DoubleTree by Hilton

Newark, Ohio

Brad’s room80005837Listed as “Brad Dunkins Diamonds” · 2 queen beds
Josh’s room87608077Still listed as “Riley” on the hotel’s rooming list · 2 queen beds
NightsSun Sep 27 to Tue Sep 29Two nights, one room each · check in 3 PM, out 12 PM
BillingRoom and tax to Dunkin’sRouted to the group master. Own card for incidentals.
Address50 N 2nd St, Newark, OH 43055Directions
Hotel front desk(740) 322-6455
Point personKim Orick, Dunkin’sCell (419) 303-4590 · office (740) 788-8610
Dunkin’s booked both rooms. Mickelle asked on Sep 17 for the “Riley” room to be put in Josh’s name and followed up Sep 21; Kim passed it to Jon Espenes and no one has confirmed the change yet.
Ground

Getting there and around

AirportColumbus (CMH)Landing 11:05 PM Sunday
To the hotelAbout 35 miles eastRoughly 40 minutes via I-270 and OH-16
Hotel shuttleNoneHilton lists no airport shuttle at this property
Rental carNot bookedNothing on file for Ohio as of Sep 23
Hotel parkingFree self parkingOn site, if a car does get booked
Columbus to Newark is the only real driving on this trip, twice, late Sunday and early Tuesday afternoon.
Training · what Kim asked for

What to prepare

Clientbook 101The basics, start to finish
What’s newEverything that has shipped since they came on
Their open issuesThe problems raised in the meeting a few weeks ago
Manager timeHow to track associates’ work, adoption and follow-through
Their client sheetReview the sheet they are building and how to fold it into Clientbook
From Kim Orick, Sep 3. Josh takes the technical training, Brad the team management and relationship side.
Still open · as of Sep 23

Four loose ends

Room nameRiley to JoshAsked Sep 17, chased Sep 21, still unconfirmed
Start timesNot confirmedKim confirmed both days and 2 to 3 hours each, never a clock time
Ground transportNothing booked35 miles from the airport, landing 11:05 PM
Brad’s three asksNo replyReminders to change, wrong-store examples, phone-search recording. Asked Sep 9, bumped Sep 10.
Kim Orick · Dunkin’s Diamonds
Corporate Coordinator and the point person for both trainings. 897 Hebron Road Suite 103, Heath, Ohio.
Email Kim
Delta My Trips
Seats, check-in and schedule changes for both tickets.
Open
Prepared by Mickelle Evans · September 23, 2026
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